Elliott C. Evans
Address:
- US Mail:
- 246 Whipple Street; Pittsburgh, PA 15218
- Phone:
- 412-596-2204 (mobile)
- 412-243-8548 (home)
- Electronic Mail:
- resume@ee0r.com
- WWW:
- http://www.ee0r.com/resume.html
Description
-
Technical writer and trainer,
with experience documenting both hardware and software.
Highly skilled in web technology for the Internet and intranets.
FrameMaker expert.
Also knowledgeable regarding multimedia design,
digital video,
and digital image editing.
Some light programming experience.
B. A. in Professional Writing from Carnegie Mellon University,
with more than 15 years of experience.
Education:
- B.A. in Professional Writing, 1995,
with a minor in Visual Communication
Computer Proficiency:
- Platforms: UNIX, MS Windows, MacOS, PalmOS
- Document: Adobe FrameMaker, Microsoft Word, OpenOffice.org, Quark Xpress
- Online: MadCap Flare, Acrobat, Blogger, RoboHelp, Lotus Notes
- Markup: HTML, XML, SGML, Wikitext, MML, Scribe, HPtag
- Viewer: Adobe Acrobat, Web Browsers, TealDOC
- Graphics: PhotoShop, Corel DRAW, Corel PHOTO-PAINT, MadCap Capture, Visio
- Video: Pinnacle Studio, Roxio VideoWave
- Misc: Emacs, Jfile, C Shell, PocketC
Professional Experience:
- Contract Technical Writer (April 2010 - Present)
- Working as part of development to update "man page" documentation
in XML for a command-line storage management interface.
- Contract Technical Writer (January 2010 - March 2010)
- Creating and producing "as-built" documentation for the
data center of DSG's new Store Support Center.
- Collecting asset location and identification data from
a 5000 square foot data center.
- Organizing and presenting data in a human-readable format.
- Delivering documentation in PDF, Word, and HTML.
- Producing various informal "Quick Note" informational
documents as necessary.
- Contract Senior Technical Writer (May 2009 - October 2009)
- Participating in a project to integrate the support documents for three technology services groups.
- Contract Technical Writer (May 2008 - October 2008)
- Creating print documentation in FrameMaker to aid end customers in configuring and using CoreStar's eddy current test equipment and related software products.
ECI Telecom Data Networking Division
- Contract Technical Writer (September 2007 - April 2008)
- Contract Technical Writer / Curriculum Developer (November 2006 - March 2007)
- Creating documentation to enable external developers to customize Vocollect's Voicelink 3.0 product.
- Documenting underlying system design, Java structure, and XML configuration.
- Creating Word documents from MadCap Flare source.
UPMC Information Security Group
(via A.C.Coy)
- Contract Technical Writer (February 2006 - July 2006)
- Creating and maintaining "Quick Guide" end-user documents
for UPMC's internal Identity Management System.
- Reviewing development process documents to discover
necessary end-user documentation changes.
- Re-organizing and updating departmental intranet site
to better communicate the departmental role.
- Documentation Specialist (August 2004 - August 2005)
- Adding descriptions of new features to the User Manual for ASI's LuminX product
- Helping to create printed materials to aid HR in recruiting
- Technical Writer (July 2001 - March 2004)
- Creating a User Guide for the IQ-SBS touchscreen user interface
- Creating and maintaining installation & application documents for new hardware
- Managing multiple versions of documents for OEM customers
- Establishing and maintaining an online documentation library
- Exploring video training on DVD
- Creating new documentation templates
- Contract Technical Writer(March 2001 - June 2001)
- Creating course materials for training customer service representatives
- Editing and rewriting functional requirements for e-commerce web site
- Creating error message text for web site
- Technical Communications (December 1998 - March 2001)
- Documenting operation and maintenance of train control systems
- Developing lesson plans for operator training courses
- Delivering training to client personnel
- Editing and updating test specifications
- Evening Instructor, Internetworking 454 (September 1998 - June 2000)
- Developing curricula, lesson plans, and assignments
- Instructing class in Internet use & web design
- Instructing adults in basic computing skills
- Contract Online Help Specialist (March 1999)
- Updating online help to match new version of printed manual
- Creating new online help from new manual
- Contract Technical Writer & Web Designer (November 1998 - December 1998)
- Migrating reference documents from Word to HTML
- Documenting procedures for study participants
- Designing & Building a web site to hold all materials
- Technical Writer / Personnel Development & Training (April 1997 - November 1997)
- Designing and creating online help for factory floor systems
- Developing training courseware from documentation
- Participating in training development
- Creating and documenting information standards
Omniview Design, Inc.
- Technical Documentation Specialist (October 1996 - Feb. 1997)
- Creating the company World Wide Web site in HTML
- Updating software training manual & user guide
- Maintaining product marketing information
- Creating, administrating, and updating internal web
- Science Writer (August 1995 - April 1996)
- Creating an interactive price list and product ordering system
- Translating application examples from Ventura Publisher to HTML.
- HTML and print promotional materials for Algor's
HoudiniTM product
- Technical Writer (May 1993 - August 1995)
- Designing and implementing an online help system in FrameMaker
- Creating the company World Wide Web site in HTML
- Updating documents for new software versions
- Translating documents from the HPtag markup language into FrameMaker
- Creating templates for all Ansoft documentation
[Samples]
[References]
[Publications]
[LinkedIn Profile]